Bilingual Patient Care Representative Role

We are looking for a Bilingual Patient Care Representative to enhance patient experiences in medical cannabis education and support. This position focuses on empathetic engagement and clear communication.
Your role will include addressing patient concerns, collecting relevant histories, and guiding them in understanding their prescriptions. If you are a skilled communicator with a knack for building relationships and a passion for healthcare, we welcome your application. Join us and make a difference in the lives of patients.
Key Responsibilities:
• Address and resolve patient questions and concerns
• Educate patients on proper cannabis usage
• Maintain communication standards with the Patient Care Team
• Display compassion and understanding in all interactions
• Facilitate smooth scheduling within the patient journey
Requirements:
• Fluent in English, with French as a plus
• Degree in practical nursing or 3+ years of relevant experience
• Strong backgr...