Bilingual Operations - Customer Support Associate (Santiago)

Bilingual Operations - Customer Support Associate (On-site + Remote)

Location: Santiago, Chile

Type: Hybrid (Mostly remote with occasional in-person work)

Company: Rent a Car Company

Job Summary

We are looking for a dynamic and detail-oriented team member to coordinate daily operations at our Santiago hub and also support customers remotely throughout their journey . This is a hybrid role combining physical responsibilities (vehicle handovers and preparation) with remote customer service and administrative tasks .

Key Responsibilities – On Site (Operations – Vehicle Management)

• Coordinate car delivery and return with customers.
• Perform vehicle handovers according to internal procedures.
• Inspect and report on the condition of vehicles during check-in/check-out.
• Prepare vehicles for delivery: clean utensils, inspect int...