Bilingual Lab and Referral Operations Coordinator (French/English)

Job Summary

We're looking for Bilingual Lab and Referral Operations Coordinators to join our Care Delivery Operations team. In this role, you will own day‑to‑day administrative workflows that keep lab and referral processes running smoothly—reviewing, processing and routing documentation and ensuring everything meets our privacy and quality standards.

Key to success will be your technical confidence, sharp organizational instincts, strong problem‑solving skills, and the ability to work both independently and collaboratively—managing multiple priorities without losing accuracy in a fast‑paced environment.

Responsibilities

• Process a high volume of incoming lab and referral documentation—including faxes, voicemails and digital records—ensuring compliance with privacy and security standards.
• Upload, route and track lab results and referral information so clinicians can review and follow up without delay.
• Respond to urgent lab com...