Bilingual It Support Specialist (Level 1/Level 2) (Ottawa)

Adecco is currently hiring a Bilingual IT Support Specialist (Level 1/Level 2) for a long‑term contract opportunity in Ottawa, ON. This role is ideal for an experienced IT professional who enjoys hands‑on troubleshooting, deskside and remote support, and working in a structured service setting supporting end users across hardware, software, and connectivity issues.

In this position, you will provide first‑ and second‑level technical support to internal users, resolving desktop, laptop, peripheral, and software‑related issues. You will also support hardware installations, software configuration, incident management, and documentation of technical solutions while ensuring a high level of customer service and adherence to IT service procedures.

Job Details

• Salary: $55,000 – $68,000 per year
• Location: Ottawa, ON (Onsite Only)
• Schedule: Monday to Friday, 8:00AM – 4:30PM
• Employment Type: Full‑Time, Contract (1year with 2‑year exten...