Bilingual IT Helpdesk: First-Level Support

Valeo IT is seeking an IT Support Specialist in Makati, Philippines. This role involves managing IT requests and providing quality support to end-users in both Mandarin and English. Responsibilities include problem analysis, documenting requests, and ensuring compliance with internal regulations.

The ideal candidate will have experience in Customer Support, a proactive communication style, and strong troubleshooting skills for Office 365 and Windows environments.