Bilingual IT Help Desk Analyst I – Troubleshooting

J.S. Held is seeking a Bilingual Spanish/English HelpDesk Tier 1 to join their dynamic IT team in Colombia. This role offers a unique opportunity for a driven individual with troubleshooting skills and flexibility to take on a variety of tasks.

The ideal candidate will resolutely handle issues, develop checklists for problem prevention, and manage detailed ticketing systems for requests and resolutions. Join J.S. Held and be part of a collaborative environment that rewards hard work.