Bilingual End User IT Services Lead

Link-Worldwide in Tijuana is seeking a qualified individual to supervise and coordinate the daily activities of End User Services Analysts. Key responsibilities include ensuring timely resolution of service desk tickets and managing vendor relationships regarding end-user equipment.

The ideal candidate should hold an Associate's or Bachelor's degree in Information Technology and possess 3-5 years of IT support experience, with at least 1 year in a supervisory role. Bilingual skills in Spanish and English are essential.