Bilingual Document Specialist at Sun Life

Elevate your career as a Bilingual Document Specialist with Sun Life, focusing on enhancing Group Benefits Administration. Utilize your bilingual skills to process vital documents while ensuring a top-notch customer experience.
In this role, you will support the setup of new business and revision documents within established service standards. Your strong technical skills and ability to manage workflows will be essential as you collaborate with various partners. This position requires strong attention to detail and a passion for customer service, as you navigate inquiries and ensure clarity in plan designs.
Key Responsibilities:
• Process new business and revision documents efficiently
• Respond to inquiries from internal partners and stakeholders
• Create and modify documents such as contracts and member booklets
• Collaborate to clarify plan designs for accurate outputs
• Investigate escalated issues and work towards solutions
Requirements:
• Bilingual in F...