Found Description
We're Hiring: Bilingual Desktop Support Specialist
Location: Av. Bolognesi 228, Miraflores, Lima 15074, Perú (100% Onsite)
Employment Type: Full-Time
English Required – Advanced Level
Are you passionate about technology and enjoy helping users solve technical challenges? We're looking for a Bilingual Desktop Support Specialist to join a dynamic IT Operations team and provide exceptional technical support to end users.
What You'll Do
- Provide technical support via phone, ticketing systems, chat, and email
- Troubleshoot hardware, software, network, and system-related issues
- Diagnose and resolve technical incidents efficiently
- Escalate complex issues to specialized support teams when needed
- Document incidents and solutions accurately within the ticketing system
- Support Microsoft and Linux environments
- Assist with Office 365 administration and user support
- Pro...
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