Bilingual Customer Support Specialist Electrolux

Elevate your career with Electrolux as a Bilingual Customer Support Specialist in Mississauga, ON, under a hybrid work model. This role emphasizes communication and problem-solving to assist B2B dealers and national accounts.
At Electrolux, you will be the primary contact for customer inquiries, managing everything from order processing to shipping coordination. This position requires strong organizational skills and the ability to thrive in a fast-paced environment while ensuring customer satisfaction.
Key Responsibilities:
• Serve as first contact for inquiries via phone and email
• Process and maintain customer orders in the ERP system
• Document interactions and order activities within the CRM
• Coordinate shipping appointments and ensure timely deliveries
• Communicate proactively about delays and solutions
Requirements:
• 2+ years in order management or customer support
• Bilingual in English and French
• Experience with ERP systems, preferably SA...