Found Description
International company looking for talent to join our team!
Company that offers world class end-to-end solutions for companies across the entire scope of IT services, customer and eCommerce support.
As a Customer Service Agent, you will be responsible for communicating with customers in need of assistance.
Communication may include both phone and chat responsibilities.
**Profile**:
- 1 - 2 years Contact Center experience is preferred, but not required
- High school diploma or GED is required.
- Must have basic computer skills.
Microsoft Office knowledge is a plus.
- Excellent customer service skills in both written and verbal communication is essential.
- Must be able to compose professional correspondence without requiring additional training.
- Must have the ability to use problem-solving and critical thinking skills.
- Take ownership of clients and work diligently to resolve customer's technical issues, complaints and questions and p...