Found Description
Elevate your career as a Bilingual Customer Service Specialist at our Laval, Quebec office. This full-time role focuses on order management and customer satisfaction, working Monday through Friday.
In this permanent position, you will utilize your bilingual skills in French and English to manage orders while maintaining vital communication regarding shipment and delivery schedules. Key skills include accurate order processing, customer inquiry resolution, and coordination with various departments. This role emphasizes proactive support and customer relationship management in a structured, professional environment.
Key Responsibilities:
• Manage order inputting in JDE for accuracy
• Communicate shipment updates proactively to customers
• Maintain SOX compliance through documentation
• Coordinate product returns and invoice adjustments
• Initiate calls to engage customers and maximize orders
Requirements:
• Bilingual in French and English
• Over 5 years of c...
In this permanent position, you will utilize your bilingual skills in French and English to manage orders while maintaining vital communication regarding shipment and delivery schedules. Key skills include accurate order processing, customer inquiry resolution, and coordination with various departments. This role emphasizes proactive support and customer relationship management in a structured, professional environment.
Key Responsibilities:
• Manage order inputting in JDE for accuracy
• Communicate shipment updates proactively to customers
• Maintain SOX compliance through documentation
• Coordinate product returns and invoice adjustments
• Initiate calls to engage customers and maximize orders
Requirements:
• Bilingual in French and English
• Over 5 years of c...
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