Bilingual Customer Service Representative

**Vacante para la empresa CS Enterprises at ConnectNet en Tlalpan, Ciudad de México**:
**Bilingual Customer Service Representative - On-Site Position**:** Job Summary**:
Join our team as a Bilingual Customer Service Representative and provide effective solutions to our clients in English and Spanish.
**Key Responsibilities**:
- Handle customer inquiries and requests in both English and Spanish.
- Offer clear information about products and services.
- Document and record all interactions accurately in internal systems.
- Solve basic technical issues and collaborate with other teams for complex cases.
- Ensure quality standards are met in every interaction.
**Requirements**:
- Conversational/advanced English and fluent Spanish.
- Availability to attend training either AM or PM.
- Flexibility to work rotating shifts, including nights and weekends.
**Compensation**:
- Law and additional benefits.
- Monthly performance bonuses.<...