Bilingual Customer Service Representative

CA

Part-Time | Work From Home

Franchise Owners Ottawa Ltd. is an inbound, at-home virtual call centre proudly supporting Pizza Pizza, Canada’s #1 pizza chain. Using the latest contact centre technology, we efficiently handle customer calls, process orders, and transmit details directly to local Pizza Pizza restaurants.

We are currently seeking energetic, career-minded, bilingual (French & English) Customer Service Representatives to join our remote team.

Position Summary

As a Remote Customer Service Representative, you will deliver an exceptional customer experience by greeting customers, processing orders, resolving concerns, and providing accurate information. Successful candidates are customer-focused, reliable, and motivated to meet performance and sales targets.

Key Responsibilities

• Respond to all incoming calls in a positive and professional manner
• Process customer orders accurately and efficiently ...