Bilingual Customer Service Representative

We are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent customer service, managing scheduling of services, and handling various administrative tasks. This is a unique opportunity to be involved in different aspects of our business and contribute to our success.
**Responsibilities**:
- Provide exceptional customer service by addressing inquiries, scheduling services, and resolving any concerns or issues.
- Answer incoming calls and respond to customer inquiries promptly and professionally.
- Maintain an organized filing system and database of customer records to ensure efficient retrieval and confidentiality.
- Schedule appointments for service technicians, coordinating with cus...