Bilingual Customer Service Representative - Call Center

ob description:Bilingual Call Center Agent – Multiple Business AreasOn-site | Querétaro (Arboledas)$14,000 MXN net + paid trainingScalepex is hiring full-time, long-term Bilingual Call Center Agents to join our team in Querétaro.
This is a direct employment opportunity with Scalepex, offering stability, professional growth, and structured training.We support U.S.-based clients across several business areas, including:Legal services (law firms & client support)Gas & Electricity servicesMedical diagnostic clinics (appointment scheduling)Sales CampaignsBased on your experience, communication style, and strengths, you will be assigned to the business area where you can perform best and grow faster.What you'll doHandle inbound and/or outbound calls in a professional call center environmentProvide customer service, scheduling, or sales support depending on your assigned areaFollow established scripts and quality standardsAccurately document all interactions in internal systemsMeet per...