Found Description
Role Purpose
Provide comprehensive customer support through the different channels defined by the operation, ensuring a high-quality customer experience, effective resolution of requests, and compliance with quality and productivity standards established by the company and the end client.
Educational Background
High School Diploma. Preferably studies in administrative or related fields.
Required Experience
Previous experience in phone-based customer service is a plus. Full availability required. Advanced English proficiency (B2) to handle bilingual interactions.
Key Competencies
- Customer-oriented mindset
- Effective bilingual communication
- Active listening
- Empathy
- Problem-solving skills
- Teamwork
- Adaptability
- Time management
What Atlantic QI Offers
- All legal benefits
- Bi-weekly payments
- Direct contract with the comp...
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