Bilingual Customer Service Representative at John Brooks

Become a key player at John Brooks as a Bilingual Customer Service Representative. This role demands exceptional communication skills in French and English, focusing on customer inquiries and support.
Under the guidance of the Customer Service Supervisor, you'll efficiently handle pricing, quoting, and order entry functions. Your expertise will ensure customer satisfaction while addressing day-to-day inquiries. You will enter orders accurately and support sales teams to achieve business targets.
Key Responsibilities:
• Respond promptly to customer inquiries with professionalism
• Enter customer orders accurately into the system
• Maintain effective communication with sales teams
• Build relationships with target accounts for growth
• Assist in troubleshooting Level 1 technical calls
Requirements:
• College diploma in a related field
• 1-3 years B2B customer service experience
• Proficiency in Microsoft Office Suite
• Strong communication skills in Fr...