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Bilingual Customer Service

AppleOne

Ottawa, Ontario, Canada Full-time July 24, 2026

Found Description

POSITION: Relocation Advisors (Customer service/call center)
LOCATION: OTTAWA
SALARY: $21.63

SHIFT: MUST be available to work between the hours of 8am-8pm Monday to Friday – 37.5 hours per week
FULLY IN OFFICE

MUST complete 3 weeks of training and CANNOT miss a day – Monday to Friday from 8am-4pm 


Job details:


• 30% - Provide relocation assistance and support via emails, inbound & outbound phone calls and chats – answer general inquiries on benefits and entitlements as per the relocation directive, expense management and Secure Website

• 25% - Deliver planning sessions for IA/ER, On Assignment, Domestic, Unaccompanied and First moves – provide relocation policy, process, and expense management advice via scheduled 30-minute sessions by phone or video call

• 25% - Manage expenses – review and process advance requests and expense claims for IA/ER, On Assignment, Domestic, Unaccompanied and First moves

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