Bilingual Customer Service III - CAD

We are looking for a bilingual customer service representative to support customers and internal sales partners in a fast-paced healthcare environment in Markham, Ontario. This Long-term Contract opportunity offers a hybrid schedule and focuses on delivering responsive, accurate service in both English and French while helping maintain strong client relationships. The successful candidate will coordinate order-related activities, resolve inquiries efficiently, and contribute to a collaborative team committed to service excellence.

Responsibilities:
• Respond to customer and sales inquiries in English and French through phone and email, providing timely and attentive support.
• Process customer orders and related requests accurately while following established service standards and internal procedures.
• Investigate account, order, and service issues to achieve prompt resolution and a positive customer experience.
• Support the setup and maintenance of customer ...