Bilingual Customer Service Agent

**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**:Customer Service Specialist**Language**: Bilingual with English and Spanish**Shift**: 8am to 6pm EST**Tasks**:- Answering phone calls, confirming inspections, and scheduling inspections.
- Handling a significant amount of follow-up with clients, often involving multiple interactions per inspection.
- Managing a shared mailbox and ensuring thorough communication with clients.
- Using a proprietary scheduling software program to book inspection-related services.
- Following up with clients to ensure all details are confirmed and understood.
- Providing excellent customer service to high-profile clients.
- Participating in on-the-job training and continuous learning to improve performance.
**Qualifications**:- 5 years of experience minimum customer service experience.
- Bilingual with English and Spanish- Experience in telemarketing, real estate, customer service, and/or legal fields...