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Bilingual Customer Service Agent

Watson-Marlow - North America

laval (administrative region), qc, Canada Full-time June 18, 2026

Found Description

Elevate customer experiences at Watson-Marlow Fluid Technology Solutions as a Bilingual Customer Service Agent. Utilize your communication skills and attention to detail in this dynamic role.
Join a motivated team as the new Customer Service Representative, focusing on enhancing customer satisfaction. You’ll manage a diverse customer base, handling order entries and servicing inquiries from start to finish. Building strong relationships and ensuring effective communication with both customers and internal teams is essential.
Key Responsibilities:
• Serve as primary contact for customer inquiries and issues
• Enter orders accurately in Microsoft AX/Dynamics ERP
• Process payments and manage financial operations efficiently
• Provide timely updates on order status and delivery
• Collaborate with internal teams to prioritize customer needs
Requirements:
• Minimum 4 years in B2B customer service or related field
• Exceptional communication skills in both langu...

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