Bilingual Customer Service Agent - CFG Montréal

Support customers as a Bilingual Sales and Customer Service Agent at CFG - Des Sources in Montréal. This call center role emphasizes providing exceptional service and enhancing customer relations.
CFG - Des Sources is actively seeking a bilingual agent to cater to clients in various locations, including Dorval and internationally. Your language skills will be vital in delivering high-quality customer support and driving sales. Ensure customer satisfaction through effective communication in both French and English.
Key Responsibilities:
• Provide assistance to customer inquiries and requests
• Drive sales outcomes through effective dialogue
• Maintain detailed records of customer interactions
• Work collaboratively to improve team performance
• Assist customers in both French and English
Requirements:
• Bilingual in French and English is a must
• Experience in customer service or sales is an asset
• Strong verbal skills for engaging conversations
• Ab...