Bilingual Customer Experience Advisor

Bilingual Customer Experience Advisor - €28,000-€30,000 + benefits - Barcelona office basedOur client, a high end luxury textile company is opening an office in Barcelona and is looking for an experienced customer service representative with C2 level Spanish and fluent C1 English. If you speak Catalan also, this could be a distinct advantage.Reporting to the Export Sales manager, this is an exciting new opening for dynamic, B2B customer focused candidates, thriving on providing optimum levels of in client services for this well established and successful international organisation based in the UK.Areas of key responsibilities to be covered:Customer Support & Communication Query Management & ResolutionOrder & Process HandlingCollaboration & Team Support Customer Feedback & ImprovementThe successful candidate will have the following attributes:Approachable, friendly, and customer-focusedEmpathetic, with the ability to understand and respond to customer needsPositive and resilient, with t...