Bilingual Collections Accounts Manager Burnaby

Elevate your career with Ritchie Brothers as a Bilingual Collections Accounts Manager in Burnaby, BC. This part-time hybrid role focuses on managing collections and enhancing account resolutions effectively.
The role requires a professional with at least five years of experience in collections, particularly in auto loans and commercial accounts. As a key player on the team, you will identify and address process gaps, prioritize account collections, and negotiate payment terms with customers. You will also track results meticulously and report them, ensuring operational smoothness.
Key Responsibilities:
• Conduct early-stage collections on commercial and consumer accounts
• Prioritize collections effectively within the team
• Identify process gaps and recommend improvements
• Negotiate payment timelines and manage customer relationships
• Track and report work queue results in Excel
Requirements:
• Minimum 5 years of collections experience
• Self-motivated ...