Bilingual Cloud Contact Center Tech Lead & Implementer

Genesys is seeking a Senior Professional Services Consultant (Bilingual) who will lead and support Genesys Cloud solutions specifically for the LATAM region. The role involves technical implementation from pre-sale to post-Go-Live support, ensuring high-quality service delivery to our strategic customers.

Qualified candidates should possess a Bachelor's degree in a relevant field, have 3+ years of experience in contact center technology, and demonstrate strong technical problem-solving skills. Bilingual proficiency in Spanish is a must for effective customer engagement.