Bilingual Client Services Manager TELUS Health

Elevate client support as a Bilingual Client Services Manager at TELUS Health in Québec City. This full-time role emphasizes disability case management, offering flexible work arrangements and a collaborative team environment.
In this mid-level position, you will oversee both client and disability case management for your assigned portfolio. Your responsibilities will include conducting assessments to facilitate employee returns to work and taking proactive measures to support clients' needs. At TELUS Health, you will gain exposure to a dynamic and nurturing work culture that fosters your professional growth in absence management.
Key Responsibilities:
• Conduct comprehensive case assessments via telephone
• Manage return-to-work planning with clients
• Communicate with HR regarding case management issues
• Lead client stakeholder discussions for process improvement
• Maintain documentation and client relationships
Requirements:
• 2-5 years in Disability Case...