Bilingual Client Account Specialist

Position

Bilingual Client Account Specialist, Montreal office. Minimum 3 years hands‑on experience in managing relationships with lawyers, dealing with multiple deadlines and familiar with entire billing cycle. Must be able to prepare invoices, monitor and review outstanding WIP, collect aged accounts receivable and develop weekly collection strategies. Bilingual (French and English) required.

Responsibilities

• Building and maintaining effective working relationships with billing lawyers, paralegals, legal assistants and external clients, and responding to any queries regarding the billing and collections process.
• Ensuring time is entered by set deadlines and following up with lawyers and paralegals where necessary. Preparing, printing and reviewing pre‑bills in a timely manner, monthly, quarterly or on request, including any necessary follow‑up with others in the Firm and revising according to client billing guidelines and Firm standard...