Bilingual Certificate Processing Assistant

We are seeking a detail-oriented and organized individual to join our team at Marsh. This role will be based in Bogota, Colombia and will work the shift from 10:00 AM to 7:00 PM or 11:00 AM – 8:00 PM. During the first 3 months, the expectation will be in office 5 days a week. Post the 3‑month period, the role will be hybrid, 3 days in office.

PLEASE SUBMIT CVs IN ENGLISH

Responsibilities

• Manage and fulfill ad‑hoc certificate requests promptly and accurately
• Verify that all certificates meet company and regulatory requirements, including but not limited to coverage limits, effective dates, and insured parties
• Update and maintain accurate records in the Certificates database and related systems
• Communicate with internal teams and external clients or brokers to resolve discrepancies or obtain missing information
• Ensure timely processing to meet internal deadlines and client expectations
• Support...