Bilingual Call Center Representative - Part Time (Aguascalientes)

Location(s)

Aguascalientes

Job Schedule

Part time Onsite

Education Requirement

High school diploma

Job Overview

We are currently looking for a Bilingual Call Center Representative to join our team in Aguascalientes.

A Day in the Life:

Responsible for providing excellent and efficient quality service in inbound calls from Customers/Businesses that own a vehicle through Nissan Motor Acceptance Corporation (NMAC) or Infiniti Financial Services (IFS) in regard to any inquiry, complaint, and/or question they have regarding their loan and/or lease accounts (Including technical Support assistance to the NMAC/IFS Website).

Responsibilities

• Receives a standard number of inbound phone calls on active/inactive accounts from NMAC/IFS Customers or Businesses, NMAC/IFS Dealerships, and/or Third Parties (Other Financial institutions, insurance companies, etc.), resolving inquiries, handling complaints,...