Bilingual Call Center Agent: Towing & Roadside Support

24 Hours Group in Medellín, Colombia, is seeking an Office-based Call Center Agent to handle inbound calls for towing and roadside assistance, gather details, and coordinate with dispatch to ensure prompt service.

The role requires bilingual English/Spanish communication, empathy, and the ability to stay calm in a fast-paced emergency environment. Full-time, on-site shifts follow Pacific Standard Time alignment, including nights, weekends, and holidays.