Bilingual Auto Service Resolution Specialist

LoVirtual is seeking elite bilingual talent in Cúcuta, Colombia, to support a leading Automotive Group in Puerto Rico. This role focuses on high-stakes inbound service management for renowned brands like Nissan and Kia.

The ideal candidate will identify root causes of customer issues using specialized software while managing inbound service interactions and handling challenging conversations with poise. The position offers competitive compensation and opportunities for professional growth in a multicultural environment.