Best Western Guest Services Agent Role

Immerse yourself in hospitality with Best Western as a Guest Services Agent focused on guest satisfaction and memorable visits. You will be the key contact for guests, enhancing their stay experience.
As part of the team at Best Western Plus Okotoks Inn & Suites, you will efficiently manage the welcoming process, providing essential information and assistance. Your proactive approach will help resolve guest requests promptly and ensure their stay is enjoyable and hassle-free.
Key Responsibilities:
• Warmly greet guests as they check in and out
• Manage guest check-in and check-out processes
• Offer detailed information on hotel amenities and local attractions
• Handle guest inquiries promptly through various communication channels
• Work closely with housekeeping for a seamless experience
Requirements:
• Customer service experience in hospitality preferred
• Strong communication and interpersonal abilities
• Ability to stay organized and calm in high-pr...