Found Description
About The Role
Benefits Specialist – deliver exceptional client service and manage day‑to‑day administration of a dedicated portfolio of direct clients. Act as a trusted point of contact, ensuring clear, timely communication and proactive support of client needs to drive overall satisfaction. This is a hybrid opportunity based in our office in Surrey, BC , offering a balance of in‑office collaboration and remote flexibility.
What to Expect in Your First 3 Months
30 Days
- Engage in 1‑on‑1 meetings with each Benefit Specialist to understand the workflow.
- Complete CRM and WEBS basic training.
- Review training material and resources related to systems and processes.
- Demonstrate ability to use Enrol‑Me.
- Show initiative and willingness to learn new skills and improve existing ones.
60 Days
- Determine which de...
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