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Bell Staff - Kimpton Vividora Barcelona

IHG

Spain, Spain, Spain Full-time February 23, 2026

Found Description

**What’s the job?**

As bell staff you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage.

Reports to the Front Desk Manager.

**Your day-to-day**

+ Greet all guests upon arrival.
+ Assist guests with luggage to their rooms promptly when checking in and upon checking out.
+ Promote all hotel functions and facilities.
+ Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths.
+ Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc.
+ Remove trash, papers, cans, bottles, cups, etc., in lobby area.
+ Assis...

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