Found Description
Bell Desk Coordinator
Location: Four Seasons Cabo San Lucas at Cabo Del Sol, Baja California Sur, Mexico.
Four Seasons Cabo San Lucas is a 96‑room luxury resort with 61 residences, located in the tourist corridor between Cabo San Lucas and San José del Cabo.
Responsibilities
- Supervise the Bell Desk operation, including bellmen and doormen.
- Ensure arrival, departure, luggage handling, valet support, and transportation services meet luxury service standards.
- Train new team members, provide continuous feedback, and conduct standards tests.
- Guide Front Office Manager & Resort Assistant Managers in overseeing the Guest Services Department.
- Handle all guest interactions, resolve complaints, and assist with inquiries.
- Support bellmen and doormen in daily tasks to ensure a seamless arrival & departure experience.
- Collaborate with sales, catering, and other departments for special...