BEAUTY CENTRE MANAGER

Key Responsibilities

1. Operations Management

• Oversee the day-to-day operations of the beauty centre to ensure a seamless and efficient workflow.
• Monitor inventory levels and ensure timely procurement of supplies and products.
• Ensure the centre complies with all hygiene, health, and safety regulations.

2. Team Leadership

• Lead, coach, and motivate a team of beauty professionals including therapists, technicians, and receptionists.
• Schedule staff rosters to ensure adequate coverage and optimize productivity.
• Handle recruitment, onboarding, and performance evaluations.

3. Customer Service Excellence

• Ensure the highest level of customer service and satisfaction.
• Handle customer feedback and resolve complaints professionally and promptly.
• Maintain strong client relationships and support customer retention i...