BDC Client Loyalty Specialist Role

Join Budds' Automotive Group as a BDC Client Loyalty Specialist and engage customers with your exceptional communication skills. Your expertise will help foster relationships with our clients and boost service satisfaction.
In this key role, you will assist in bridging communication between clients and our exceptional service team. From managing inquiries and scheduling appointments to ensuring all customer information is accurate, you will play a crucial role in creating a streamlined service experience in our family-owned dealership.
Key Responsibilities:
• Answer and manage service inquiries efficiently
• Schedule appointments to ensure optimal service delivery
• Maintain detailed records in our CRM system
• Conduct follow-ups for post-service satisfaction
• Help develop marketing campaigns for service promotions
Requirements:
• High school diploma or equivalent required
• Detail-oriented with organizational skills
• Strong interpersonal and problem-...