Base24 Maintenance & Production Support Engineer

Greymatter Innovationz helps you stay digitally relevant across domains, technologies, and skillsets, every day.

We are looking for:

Base24 Maintenance & Production Support Engineer

• Location: LATAM (Remote)

• Duration: Long-term

Job Description

We are seeking a highly skilled Base24 Maintenance & Production Support Engineer to ensure the operational stability, continuous availability, and performance optimization of our high-volume payment switching environment.

In this role, you will focus on Level 2/Level 3 production support, proactive system monitoring, incident resolution, and deployment validation. The ideal candidate will bridge the gap between traditional payment environments (HP NonStop/Tandem) and modern infrastructure, leveraging modern DevOps practices to streamline monitoring, automation, and release processes.

Key Responsibilities

• Provide L2/L3 production support for Bas...