Found Description
Overview
Job responsibilities for a barista/customer service role.
Responsibilities
- Prepare beverages: Brew and serve coffee, espresso, tea, and other specialty drinks following standard recipes; operate coffee machines, grinders, and other equipment efficiently.
- Customer service: Greet customers warmly and take orders accurately; recommend beverages based on customer preferences; handle customer complaints and ensure satisfaction.
Qualifications
- Education: High school diploma or equivalent (preferred but not always required).
- Experience: Prior experience as a barista or in a similar customer service role (preferred).
- Knowledge of coffee brewing techniques and equipment.
- Strong customer service and communication skills.
- Upselling Skills
- Communication Skills
- Customer Service Skills
- Consistency
- Flexibility
If the...