Banking Operations Specialist - Account & Customer Data (Fluent Italian and Spanish)

About the opportunity

We are strengthening our Account & Customer Data team within Banking Operations and are looking for motivated Banking Operations Specialists (Bilingual Italian and Spanish speaker) to join us in our brand new office in Madrid on the 1st of September 2026.

Within Banking Operations, we act as the centre of competence for the management and processing of special account types, such as accounts with legal representatives or custodians, probate & estates, as well as, Power of Attorneys and related processes under the Payment Accounts Act.

As a Specialist on the Italian and Spanish markets, you will learn the fundamental concepts, best practices, and procedures of our team.

In this role, you will:

• Handle incoming operational requests regarding special account types to deliver the best quality for our customers.
• Execute business processes on behalf of the customers, dealing with enquiries ...