Banking Operations - Claims Specialist German market

About the opportunity
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As a part of the Banking Operations group, you will join a motivated Claims team focused primarily on the support of one of N26’s key markets, Germany. As a Specialist on the German market, you will learn the fundamental concepts, best practices, and procedures of our team.

In this role, you will:

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• Execute business processes on behalf of the customers, dealing with enquiries and orders, while developing a broad knowledge within your area.
  
• Support activities linked to defined processes within Banking Operations, including regulatory requirements and risk controls, and support incoming legal requests.
  
• Collaborate closely with internal stakeholders to ensure cases are handled efficiently, coordinate with other operational teams, and improve the quality of services deliver...