Banking Customer Experience Specialist (Inbound/Outbound)

Mashreqbank PSC is seeking customer service representatives in the United Arab Emirates to interact with customers over phone, chat, and email. The role emphasizes achieving customer satisfaction and financial targets through excellent service and effective problem resolution.

The ideal candidates are university graduates, preferably with experience in finance or banking and strong communication skills. This is a call center role that requires excellent customer focus and the ability to work within defined guidelines.