Banff Centre's Conference Services Manager Role

Join Banff Centre for Arts and Creativity as a Conference Services Manager and deliver exceptional conference experiences. This role requires strong operational skills and a focus on client relationships in a hybrid model.
In this position, you will oversee all aspects of meeting and conference preparation, acting as a critical liaison between clients and internal departments. Your responsibilities will include managing event details, ensuring financial contracts are adhered to, and fostering repeat business through strong client relationships. Effective time management and problem-solving will be key to ensuring every conference exceeds expectations.
Key Responsibilities:
• Confirm conference details with clients prior to arrival
• Foster communication between departments for events
• Determine and manage issues impacting client satisfaction
• Ensure accurate billing and timely follow-up
• Conduct post-conference reviews for future bookings
Requirements:
• A...