Banamex Ejecutivo De Cobranza (Metepec)

The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate and integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies is required. Applies experience and simple judgment to make decisions within defined options or standard protocols - follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand.

Responsibilities

• Perform Collection Specialist 2 duties and utilize advanced negotiation skills to resolve delinquency issues.
• Research problems such as skip tracing to develop external contacts.