Found Description
Bill‑to‑Cash Process Analyst – Location: Banilad Cebu City, Philippines – Employment Type: Fixed Term – Work Arrangement: Hybrid – Job Level: Staff
Responsibilities
- Prepare, review, and issue accurate invoices in accordance with client contracts.
- Monitor accounts receivable and actively follow up on overdue payments via email, phone, or formal/dunning notices.
- Perform accurate cash application and reconciliation of customer payments.
- Reconcile customer accounts, post and allocate incoming payments, and investigate billing discrepancies.
- Review and analyze aging reports and identify high‑risk accounts.
- Address client queries, negotiate payment plans for delinquent accounts, and resolve disputes to ensure high customer satisfaction.
- Collaborate with sales/operations and Finance teams to resolve billing disputes and address customer inquiries.
- Prepare aging reports, daily collection...