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B2B Payments Support & Incident Lead

Visa

pasay, metro manila, Philippines Full-time July 16, 2026

Found Description

Visa is seeking a customer support specialist in Metro Manila to provide 1st/2nd line B2B support to banking and fintech clients. You will investigate incidents, document actions, and coordinate with internal teams and partners to drive resolution.

The role is hybrid, with office days to be confirmed by the hiring manager. Strong communication, problem solving, and relationship-building are essential for delivering a best-in-class client experience.

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