AWS Support Engineer – 24/7 Incident & Automation

TTEC Digital is looking for a Support Engineer to join their AWS Managed Services team. This role is critical for ensuring the stability and performance of AWS-based contact center platforms. You will monitor, troubleshoot, and resolve incidents while working closely with Technical Account Managers. The ideal candidate will have hands-on experience with AWS services like Lambda and a strong technical background. This position is based in Metro Manila, Philippines, and requires a commitment to client satisfaction and operational excellence.
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