Found Description
Role Overview
We are looking for an AWS Voice Cloud Developer to support the build and configuration of Amazon Connect voice solutions. This is a hands‑on engineering role, not a call‑center operations or BPO support position. The candidate will work under senior guidance to develop contact flows, Lambda functions, and platform integrations.
Key Responsibilities
- Build and configure Amazon Connect contact flows, IVR logic, and routing rules under architectural guidance.
- Develop and maintain AWS Lambda functions (Node.js / Python) to support voice workflow automation.
- Assist in telephony routing configuration, number management, and queue setup.
- Support API‑based integrations between Amazon Connect and backend/external systems.
- Execute unit testing, SIT support, and defect triage on voice flows and integrations.
- Maintain documentation for contact flow designs, integration specs, and configuration ch...