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AVP - Fraud Operations Sr Analyst

Citi

kuala lumpur, kuala lumpur, Malaysia Full-time June 25, 2026

Found Description

Responsibilities

  • Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
  • Support fraud detection and monitoring activities across digital access channels, including desktop web, mobile web, and native mobile applications
  • Monitor and analyze fraud risks associated with digital banking activity, including account takeover, social engineering and scam‑related fraud, suspicious device or session behavior, and unauthorized customer profile or payment‑related changes
  • Analyze fraud risk across multi‑step digital journeys using behavioral, device, and session‑level indicators rather than isolated transactional events
  • Develop data‑supported recommendations to improve fraud detection effectiveness and reduce unnecessary customer impact
  • Conduct post‑implementation analysis to assess strategy performance and control outcomes
  • Partner with Technology and data teams to ...

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